Tanmeyah، is a subsidiary of EFG Holding and a leading provider of financial services in Egypt with a concerted focus on the micro and small enterprise segments، announced today a collaborative agreement with the Egypt’s Micro، Small، and Medium Enterprise Development Agency (MSMEDA) for the formalization of a strategic contractual agreement valued at EGP 200 million.

This collaboration is dedicated to financing micro-enterprises and demonstrates Tanmeyah’s solid commitment to enhancing financial inclusion and delivering essential financial services across Egypt in alignment with governmental initiatives.

 

The agreement، signed by Mrs. Nevine Badr El Din، Director Micro Finance Central Sector MSMEDA، and Tanmeyah's CEO &MD، Jinu Johnson marks the commencement of a powerful partnership poised to empower approximately 10،000 micro-enterprises in expanding their operations. Under this program، each loan can reach a maximum of EGP 220،000. Tanmeyah's extensive operations currently cover 25 governorates in Egypt.

 

The primary objective of this collaboration is to support various types of small businesses، including production، sales، services، crafts، and traditional activities، across diverse villages and districts. A special emphasis will be placed on aiding communities in Upper Egypt and the Delta region، with the goal of enhancing their quality of life.

 

CEO of MSMEDA، Bassel Rahmy، said، “This agreement comes within the context of MSMEDA's participation in the implementation of the government’s plans to upgrade the micro-enterprise sector. The first contract is dedicated to motivating informal micro-enterprises to shift into the formal sector and capitalize on privileges granted by Law 152/2020. This way، they will be better suited to increase their turnover and consequently upgrade into small and then medium businesses.”

 

“The second contract would target young men and women، particularly women heading households، to help them establish start-ups or expand in existing micro businesses and contribute to satisfying the different needs of local markets. Both contracts would provide finance to around four thousand beneficiaries and improve the competitive edge of micro businesses nationwide،” added Rahmy.

 

Aladdin ElAfifi، CEO of EFG Finance، an EFG Holding company، commented، “This collaboration between Tanmeyah and MSMEDA underscores the pivotal role of strategic partnerships in driving inclusive economic growth. Through this partnership، we aim to empower micro-enterprises by providing not just financial assistance but also the necessary support and resources to thrive. Together، we believe in the transformative power of entrepreneurship to drive socioeconomic development and create lasting impact in communities across Egypt.”

 

Jinu Johnson، CEO & MD of Tanmeyah، expressed enthusiasm for the impact of this collaboration، stating، “We are thrilled to embark on this journey with MSMEDA، aligning our shared commitment to fostering economic growth and financial inclusion in Egypt. This partnership signifies our dedication to empowering micro-enterprises، especially in underserved regions. Through strategic financing، we aim to unlock the potential of entrepreneurs، creating a ripple effect that positively influences communities and contributes to the broader socio-economic development of the nation.”

 

This collaboration between MSMEDA and Tanmeyah marks a significant step forward in the realization of the government's vision for financial inclusion. Tanmeyah is dedicated to its core mission of providing financial services to those traditionally excluded from mainstream banking، with this focus extending beyond small businesses to include individuals with lower incomes، particularly women and youth. 

 

Launched in 2009، Tanmeyah has grown to become Egypt’s premier financial services provider for small and microfinance enterprises، providing access to critical capital that can transform lives، build businesses، and drive socioeconomic change. With the widest branch network in the country، deep industry knowledge، and community ties، Tanmeyah has improved lives and built millions of businesses across the country. Tanmeyah has issued over two million financing facilities of various types and sizes. It currently serves nearly 30،000 new clients per month through its network of over 305 branches and approx. 5،000 employees in 25 governorates.

 

 

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Tanmeyah Wins “Excellence in Customer Relationship Management” Award at MENA Banking Excellence Awards


Tanmeyah، a subsidiary of EFG Holding، and a leading provider of innovative and integrated financial solutions for small business owners and entrepreneurs، received the “Excellence in Customer Relationship Management” award at the MENA Banking Excellence Awards. This recognition celebrates the company’s client-centric approach and continued commitment to financial inclusion across Egypt.
The recognition reflects Tanmeyah’s continued efforts to place client needs at the center of its operations with dedicated Relationship Officers assigned to every client to provide direct support and guidance. This model ensures that clients، many from underserved and rural areas، not only access financing، but also build financial awareness and resilience.
With a presence in 354 branches across Egypt، in addition to a mobile app، digital assistant “Abu ElSebaa”، and a dedicated call center، Tanmeyah has built a system that combines accessibility with responsiveness. Each channel is designed to offer timely، relevant، and empathetic support.
Ahmed Ibrahim، Executive Director، Head of Business at Tanmeyah، commented، “This recognition reflects the trust of nearly 3 million clients and the dedication of our teams who serve over 50،000 new clients monthly. Through our expanding network and digital platforms، we remain committed to listening closely، responding purposefully، and delivering solutions that matter. Personalized service، agility، and empathy are more important than ever — and they guide every step we take.”
Waleed Rammah، Executive Director، COO at Tanmeyah، added، “We are committed to educating our clients about financial tools such as insurance، with the aim of protecting their income sources and ensuring long-term financial stability. Our field teams work to raise awareness step by step، through every interaction we make.”
The award highlights Tanmeyah’s ability to scale personalized support to millions of clients — and its role in expanding financial inclusion through a service model built on trust، education، and accessibility.
 

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  • Tanmeyah Wins “Excellence in Customer Relationship Management” Award at MENA Banking Excellence Awards